CareConnect Submission Failures

Incident Report for HealthLink Service Status

Resolved

This incident has been resolved.

Posted May 06, 2026 - 12:24 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 06, 2026 - 12:03 NZST

Investigating

Customers will have issues submitting CareConnect forms

Posted May 06, 2026 - 11:41 NZST

This incident affected: New Zealand - HealthLink Smart Forms (HealthLink Smart Form - CareConnect eReferrals, HealthLink Smart Form - CareConnect eReferrals - Addendum).