All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
HealthLink API Directory Operational
HealthLink - AU Provider Directory (AUPD) Operational
My HealthLink Portal (AU) Operational
RMS Lite - All Australia Customers Operational
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
RMS Lite - Australian Hearing Operational
RMS Lite - Banyule Community Health Operational
RMS Lite - DPV Community Health Operational
RMS Lite - Northern NSW Local Health District services Operational
RMS Lite - Northern Sydney Local Health District Services Operational
RMS Lite - Sydney Local Health District Services Operational
Australia - HealthLink Smart Forms Operational
HealthLink Smart Forms Homepage (AU) Operational
HealthLink Smart Forms (AU) Operational
HealthLink Smart Form - ACT Public Outpatient and Community Operational
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
HealthLink Smart Form - Austin Health eReferrals Operational
HealthLink Smart Form - Banyule Community Health Operational
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
HealthLink Smart Form - Contact other health providers Operational
HealthLink Smart Form - DPV Community Health Operational
HealthLink Smart Form - Eastern Health Operational
HealthLink Smart Form - Head to Health Operational
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
HealthLink Smart Form - Mercy Hospital for Women Operational
HealthLink Smart Form - Monash Health Operational
HealthLink Smart Form - My Aged Care Referral Operational
HealthLink Smart Form - National Certificate of Capacity Operational
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
HealthLink Smart Form - Northern Health Operational
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
HealthLink Smart Form - NSW Certificate of Capacity Operational
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
HealthLink Smart Form - PRP Diagnostic Imaging Operational
HealthLink Smart Form - Refer / Contact other health providers Operational
HealthLink Smart Form - Refer to Private Specialist Operational
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
HealthLink Smart Form - SA Health Operational
HealthLink Smart Form - Spectrum Medical Imaging Operational
HealthLink Smart Form - Sydney LHD Aged Care, Allied Health and Community services Operational
HealthLink Smart Form - Tasmanian Health Service Operational
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
HealthLink Smart Form - Transport for NSW Operational
HealthLink Smart Form - Werribee Mercy Hospital Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
HealthLink Smart Form - Medicare Mental Health Operational
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
HealthLink Smart Form - Sydney LHD Hospitals Services Operational
HealthLink Smart Form - Grampians Health Operational
HealthLink Smart Form - Advicon Imaging Operational
HealthLink Smart Form - WA Health Referrals Operational
HealthLink Smart Form - Update Referral/Addendum WA Health Operational
Australia - HealthLink Secure Messaging Operational
HealthLink Secure Messaging (AU) Operational
HealthLink Secure Messaging - NSW Health Operational
HealthLink Secure Messaging - Queensland Health Operational
HealthLink Secure Messaging - Deliver Health Operational
HealthLink Secure Messaging - Health-Direct Operational
HealthLink Secure Messaging - Pathwest Pathology Operational
HealthLink Secure Messaging - Smartsoft PracSuite Operational
HealthLink Secure Messaging - Magentus Gentu Operational
HealthLink Secure Messaging - Heidi Health Operational
HealthLink Secure Messaging - Bupa Health Services Operational
New Zealand - HealthLink Smart Forms Operational
HealthLink Smart Forms Homepage (NZ) Operational
HealthLink Smart Forms (NZ) Operational
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
HealthLink Smart Form - ACC Secure Document Transfer Operational
HealthLink Smart Form - Access Community Health Services Operational
HealthLink Smart Form - Caseweaver Search Bar Operational
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
HealthLink Smart Form - ESR Notifiable Conditions Operational
HealthLink Smart Form - Freedom Medical Alarm Operational
HealthLink Smart Form - Immunisation Advisory Centre Operational
HealthLink Smart Form - Influenza Like Illness NZ Operational
HealthLink Smart Form - NHI Lookup Operational
HealthLink Smart Form - NPHO Primary Mental Health Operational
HealthLink Smart Form - St John Medical Alarm Service Operational
HealthLink Smart Form - Status Management Operational
HealthLink Smart Form - Veteran Affairs Operational
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
HealthLink Smart Form - Auckland Tertiary Referrals Operational
HealthLink Smart Form - CareConnect eReferrals Operational
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
HealthLink Smart Form - NZTA Medical Certificate for Driver Licence (DL9) Operational
New Zealand - HealthLink Secure Messaging Operational
HealthLink Secure Messaging (NZ) Operational
HealthLink NHI Lookup Operational
HealthLink Secure Messaging - Deliver Health Operational
HealthLink Secure Messaging - Awanui Labs Operational
New Zealand - Health New Zealand Services Operational
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
HealthLink Smart Form - Hutt Valley District eReferrals Operational
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
HealthLink Smart Form - Northland DHB eReferrals Operational
HealthLink Smart Form - Northland Paper Upload Operational
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
HealthLink - Electronic Special Authority Operational
HealthLink Secure Messaging - AIR Operational
HealthLink Secure Messaging - ASPIRE Operational
HealthLink Secure Messaging - Christchurch BreastScreening Operational
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
HealthLink Secure Messaging - NZCANCER Operational
HealthLink Workplace (NDHB Portal) Operational
RMS Lite - Capital Coast DHB Operational
RMS Lite - Hawkes Bay DHB Operational
RMS Lite - Northland DHB Operational
RMS Lite - Wairarapa DHB Operational
HealthLink Secure Messaging - NSS Operational
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
New Zealand - Workplace, Portal & RMSLite Services Operational
My HealthLink Portal (NZ) Operational
My HealthLink Portal (ACC MX) Operational
RMS Lite - Access Community Health Service Operational
RMS Lite - Freedom Medical Alarm Operational
RMS Lite - St John Medical Alarm Service Operational
RMSLite - Total Care Health Service Operational
RMSLite - TRG Group Ltd Operational
HealthLink Secure IT Gateway Operational
Genesis - PureCloud Operational
HealthLink - Health Secure Digital Certificate Issuance (Digi Cert) Operational
Testing Purpose only - Please don't subscribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

NSW Health Forms Submission Outage
Resolved - Incident resolved.
Oct 23, 13:00 NZDT
Update - We are continuing to investigate this issue.
Oct 22, 16:18 NZDT
Update - We are continuing to investigate this issue.
Oct 22, 16:17 NZDT
Investigating - Customers will experience issues submitting the affected forms.
Oct 22, 14:15 NZDT

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026

St John Form Submission Issue
Resolved - The issue has been resolved now.
Oct 20, 11:13 NZDT
Identified - The issue has been rectified.
Oct 20, 11:13 NZDT
Investigating - Customers will be unable to submit St John Form
Oct 20, 11:02 NZDT

Oct 19, 2026

My Aged Care Scheduled Maintenance
Update - The scheduled maintenance has been completed.
Oct 19, 09:56 NZDT
Completed - The scheduled maintenance has been completed.
Oct 19, 09:55 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 18, 16:15 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 13:30 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 18, 13:03 NZDT

Oct 18, 2026

My Aged Care Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 11:44 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 18, 11:43 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 9, 13:57 NZDT
Enterprise Messaging and RMSLite Forms Submission Impacted - Across AU
Resolved - Issue is now resolved
Oct 18, 11:15 NZDT
Investigating - Customer will be unable to submit forms and send messages.
Oct 18, 11:06 NZDT

Oct 17, 2026

Oct 16, 2026

St John RMSLite Outage
Resolved - Incident resolved.
Oct 16, 13:15 NZDT
Monitoring - We are monitoring the issue
Oct 16, 12:06 NZDT
Identified - We have identified and rectified the issue
Oct 16, 12:06 NZDT
Investigating - St John's RMSLite users will have issues accessing the website
Oct 16, 11:20 NZDT

Oct 15, 2026

NZTA Medical Certificate for Driver Licence (DL9) - Intermittent Submissions Failure
Resolved - NZTA has implemented the fix.
Oct 15, 16:56 NZDT
Update - We are continuing to investigate this issue.
Oct 15, 09:01 NZDT
Investigating - Customers will face issue submitting NZTA Medical Certificate DL9 form.
Oct 14, 17:06 NZDT
NSW Health eReferrals Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 16:25 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 9, 15:14 NZDT

Oct 14, 2026

Oct 13, 2026

Cervin Refer to Private Specialist Outage
Resolved - This issue is resolved now.
Oct 13, 15:44 NZDT
Monitoring - We are monitoring for submissions
Oct 13, 15:44 NZDT
Identified - The issue has been identified and rectified
Oct 13, 15:43 NZDT
Update - We are continuing to investigate this issue.
Oct 13, 14:38 NZDT
Investigating - Customers will be unable to submit Cervin SR referrals form.
Oct 13, 14:37 NZDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage