HealthLink Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
90 days ago
99.98 % uptime
Today
HealthLink API Directory Operational
90 days ago
99.86 % uptime
Today
HealthLink - AU Provider Directory (AUPD) Operational
90 days ago
100.0 % uptime
Today
My HealthLink Portal (AU) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - All Australia Customers Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Australian Hearing Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern NSW Local Health District services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Smart Forms Operational
90 days ago
99.97 % uptime
Today
HealthLink Smart Forms Homepage (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (AU) Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - ACT Public Outpatient and Community Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Austin Health eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Banyule Community Health Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - DPV Community Health Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Eastern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Head to Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Mercy Hospital for Women Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Monash Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - My Aged Care Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - National Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Northern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - NSW Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - PRP Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer / Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer to Private Specialist Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - SA Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Spectrum Medical Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney Local Health District Services Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Tasmanian Health Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Transport for NSW Operational
90 days ago
99.91 % uptime
Today
HealthLink Smart Form - Werribee Mercy Hospital Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Medicare Mental Health (1800 595 212) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney LHD Women’s Health and RPA Hospital Services Operational
90 days ago
99.58 % uptime
Today
HealthLink Smart Form - Grampians Health Operational
90 days ago
99.17 % uptime
Today
Australia - HealthLink Secure Messaging Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging (AU) Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - NSW Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Queensland Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Health-Direct Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Pathwest Pathology Operational
90 days ago
99.96 % uptime
Today
New Zealand - HealthLink Smart Forms Operational
90 days ago
99.73 % uptime
Today
HealthLink Smart Forms Homepage (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (NZ) Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
90 days ago
98.17 % uptime
Today
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Secure Document Transfer Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Access Community Health Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Caseweaver Search Bar Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ESR Notifiable Conditions Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Immunisation Advisory Centre Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Influenza Like Illness NZ Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Injury Claim (ACC45) Operational
90 days ago
99.89 % uptime
Today
HealthLink Smart Form - NHI Lookup Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - NPHO Primary Mental Health Operational
90 days ago
99.9 % uptime
Today
HealthLink Smart Form - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Status Management Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Veteran Affairs Operational
90 days ago
98.17 % uptime
Today
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Auckland Tertiary Referrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals Operational
90 days ago
97.77 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals - Addendum Operational
90 days ago
99.46 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
90 days ago
99.93 % uptime
Today
New Zealand - HealthLink Secure Messaging Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging (NZ) Operational
90 days ago
99.96 % uptime
Today
HealthLink NHI Lookup Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - Awanui Labs Operational
90 days ago
99.96 % uptime
Today
New Zealand - Health New Zealand Services Operational
90 days ago
99.8 % uptime
Today
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hutt Valley District eReferrals Operational
90 days ago
98.17 % uptime
Today
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
90 days ago
99.99 % uptime
Today
HealthLink Smart Form - Northland DHB eReferrals Operational
90 days ago
98.17 % uptime
Today
HealthLink Smart Form - Northland Paper Upload Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink - Electronic Special Authority Operational
90 days ago
99.86 % uptime
Today
HealthLink Secure Messaging - AIR Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - ASPIRE Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Christchurch BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NZCANCER Operational
90 days ago
99.96 % uptime
Today
HealthLink Workplace (NDHB Portal) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Capital Coast DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Hawkes Bay DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northland DHB Operational
90 days ago
99.98 % uptime
Today
RMS Lite - Wairarapa DHB Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSS Operational
90 days ago
99.96 % uptime
Today
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
90 days ago
100.0 % uptime
Today
New Zealand - Workplace, Portal & RMSLite Services Operational
90 days ago
100.0 % uptime
Today
My HealthLink Portal (NZ) Operational
90 days ago
100.0 % uptime
Today
My HealthLink Portal (ACC MX) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Access Community Health Service Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
RMS Lite - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - Total Care Health Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - TRG Group Ltd Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure IT Gateway Operational
90 days ago
100.0 % uptime
Today
Genesis - PureCloud Operational
90 days ago
100.0 % uptime
Today
HealthLink Internal Operational
Apps Test Componet Operational
HealthLink - Health Secure Digital Certificate Issuance (Digi Cert) Operational
90 days ago
90.17 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 22, 2026
Sydney Local Health District Womens Health Outage
Resolved - Incident resolved.
Jul 22, 10:07 NZST
Monitoring - A fix has been deployed, and we have successfully tested the application. The service is now operating as expected.
Jul 22, 10:05 NZST
Identified - We are actively working on a resolution and will provide an update as soon as more information becomes available.
Jul 22, 09:48 NZST
Investigating - There is an issue with Sydney Local Health District Womens Health Healthlink Smart forms and customers will not be able to launch or submit.
Jul 22, 01:06 NZST
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Care Connect Submission Failures
Resolved - Incident resolved.
Jul 17, 13:39 NZST
Investigating - Customers experiencing issues while submitting CareConnect eReferralForm
Jul 17, 10:32 NZST
Jul 16, 2026
Care Connect Submission Failures
Resolved - Incident resolved.
Jul 16, 16:09 NZST
Investigating - Customers will experience issues while submitting Care Connect Form
Jul 16, 15:24 NZST
Care Connect Submission Failure
Resolved - Incident resolved.
Jul 16, 12:26 NZST
Investigating - Customers are facing submission failures when submitting Care Connect Form
Jul 16, 11:46 NZST
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
Issues with some NZ Forms Attachment & Script Issue
Resolved - Incident resolved.
Jul 13, 22:29 NZST
Identified - The problem has been identified, and an update is scheduled for tonight (Monday 13th July) to fix the attachment & script issue
Jul 13, 12:17 NZST
Update - We are continuing to investigate this issue.
Jul 9, 11:25 NZST
Investigating - NZ Customers are unable to attach the files/documents to the referrals and getting the scripts errors on some forms.
Jul 8, 11:19 NZST
NPHO Primary Mental Health Outage
Resolved - Incident resolved.
Jul 13, 22:28 NZST
Identified - The issue is identified and the fix will be implemented tonight(13/07/2026).
Jul 13, 16:11 NZST
Investigating - Customers will have issues launching/submitting the NPHO Primary Mental Health form
Jul 13, 15:54 NZST
Jul 12, 2026
My Aged Care Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 19:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 11:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 10, 16:02 NZST
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
NDHB RMSLite Outage
Resolved - This incident has been resolved.
Jul 9, 14:13 NZST
Investigating - Healthlink customers will encounter NDHB Healthlink form submission failures.
Jul 9, 14:13 NZST
NHI Lookup error
Resolved - Incident resolved.
Jul 9, 12:15 NZST
Monitoring - We are monitoring the service
Jul 9, 11:56 NZST
Identified - We have identified the issues and implementing a fix
Jul 9, 11:56 NZST
Investigating - Customers are unable to access NHI forms
Jul 9, 11:27 NZST
Jul 8, 2026
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