CareConnect Submission Failures

Incident Report for HealthLink Service Status

Resolved

This incident has been resolved.

Posted May 01, 2026 - 12:35 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 01, 2026 - 12:32 NZST

Investigating

Customers are experiencing issues when submitting CareConnect referrals.

Posted May 01, 2026 - 11:31 NZST

This incident affected: New Zealand - HealthLink Smart Forms (HealthLink Smart Form - CareConnect eReferrals, HealthLink Smart Form - CareConnect eReferrals - Addendum).